Below are some of our most frequently asked questions. Please utilize the resources below to see if you can find the answer you are looking for. 

Alternative Miner Swap Opt-In

RAK HotSpot Miner Refund Request

Non-RAK Refund Request

Change of Address

RAK Hotspot Miner FAQs

RAK Hotspot Miner Shipping Calculator

FinestraMiner Support

Shipping Countries and Country Frequency Map

Non-Helium Related Business Inquiries

IoT Resources

Contact Us