If you would like to refund your order, please click here and complete the form.

To receive the quickest response times on questions and inquiries, please utilize Cal, the ChatBot on our site. He is located at the bottom right corner of your screen.

Look for this icon:

If Cal can't answer your questions, you will either be guided in the right direction or have the opportunity to create a support ticket in which one of our agents will contact you shortly.

If your question or inquiry isn't in regard to the Helium Network or compatible miners and devices, please fill out our Non-Helium Related Business Inquiry form located here.

You can also view our FAQs or visit our Help Center by clicking the image below: