Thank you for your interest in purchasing the RAK Hotspot Miner v2 or one of the Helium Network Compatible Kerlink Miners!

Supply chain challenges continue to increase daily. We've been keeping a close eye on our backlog, and as of the end of May, 2021, we stopped accepting RAK Hotspot Miner orders and as of September, 2021, we stopped accepting orders on Kerlink Miners. This is allowing us to meet or exceed our current shipping estimates for the backlog.

CalChip Connect and our partners are working together daily to build and deliver more products onto the Helium Network. We're all in this together.

As the leading distributor in Helium Compatible Products, CalChip Connect has high visibility into new incoming compatible gateways and products across multiple manufacturers. Please fill out the form to show your interest in purchasing a Helium Compatible Miner and we will be sure to email you as new options come available.
US/CAN: Not accepting new orders at this time.
Europe: Not accepting new orders at this time.
Australia: Not accepting new orders at this time.
Other Countries: Please register your interest using this registration form.

Kerlink Miner Shipping Notices

Kerlink Wirnet Hotspot Shipping Update 09/27/21

RAK Hotspot Miner Shipping Notices

12/01/21 Shipping Update

11/24/21 New Support Center and Refund Process Update 

10/15/21 Letter to the Community from the Co-Founder


RAK Hotspot Miner Tools

RAK Hotspot Miner Shipping Calculator

Shipping Countries and Country Frequency Map

International Supply Chain Process

    RAK Hotspot Miner FAQs

    RAK Hotspot Miner FAQs

    LongFi™ Technology

    Helium LongFi™ is a technology architecture that combines a leading wireless technology, LoRaWAN, and the Helium Blockchain. LongFi™ is optimized for miles of range, and long battery life for IoT devices.


    Helium FAQs and Troubleshooting

    Wondering how many hotspots are in your area?  Check out the Helium Coverage Map here:

    Coverage Map - Helium Zone

    Something not working as it should? Find answers and get technical help from the RAKwireless Team directly by visiting their Discord Channel:

    Need to go over the basics and view the quick start guide? Follow this link:

    Questions on rewards?  Find helpful info from the Helium Team here: 

    Rewards | Helium Support (

    Further questions on Helium or the network?  Please reach out to the Helium Support Team directly at