Below are some of our most frequently asked questions. Please utilize the resources below to see if you can find the answer you are looking for. If you are unable to find the help you need here, please utilize our Chatbot, Cal, located at the bottom of the screen.

Refund Request

Change of Address

RAK Hotspot Miner FAQs

RAK Hotspot Miner Shipping Calculator

Shipping Countries and Country Frequency Map

Non-Helium Related Business Inquiries

IoT Resources