Refunds and Returns

All purchases are non-cancellable, non-returnable, unless deemed defective. If deemed defective, product will be replaced assuming it falls under the manufacturer's warranty.

Please note, this policy does not pertain to RAK Hotspot Miner preorders. If you would like to request a refund for your RAK Hotspot Miner Preorder, please fill out the Refund Request Form or contact us by utilizing our Chatbot, Cal, at the bottom of the page to create a support ticket.